Terms of Service

Effective August 11, 2026

These terms govern use of Handleasy’s AI receptionist, call routing, lead management, scheduling, and related services.

Account responsibilities

You must provide accurate account and business information, protect account credentials, and use Handleasy only for lawful business purposes. You are responsible for content, instructions, services, prices, and policies supplied to your receptionist.

Calls, AI, and caller consent

Handleasy uses automated systems and may transcribe calls. You must comply with telemarketing, privacy, recording, consent, disclosure, and communications laws applicable to your business and callers. Do not use Handleasy for emergency services or other situations where delayed or incorrect responses could cause serious harm.

Subscriptions

Subscriptions renew automatically until canceled through billing settings. Access may be suspended after failed payment, cancellation, abuse, or material violation of these terms. Phone numbers supplied by Handleasy remain controlled by Handleasy unless a separate written porting agreement applies.

Third-party services

Features may depend on Telnyx, OpenAI, Stripe, Supabase, Google, hosting providers, and other third parties. Their outages, limits, and terms may affect the service.

Acceptable use

You may not use Handleasy for fraud, harassment, unlawful discrimination, impersonation, illegal goods or services, credential theft, unsolicited bulk communications, or attempts to disrupt or bypass service security.

Service limitations

AI output can be incomplete or incorrect. You must review important business information and appointment workflows. Handleasy is provided on an as-available basis and does not guarantee uninterrupted calls, bookings, leads, or revenue.

Termination

You may cancel at any time. We may suspend or terminate access to protect users, callers, infrastructure, or legal compliance. Data and assigned number handling after termination follow the Privacy Policy and applicable retention procedures.

Contact

Questions can be sent to hello@handleasy.com.